Media File Status
You can easily view the progress directly on the media card in your Dashboard or receive email notifications when your files are fully processed.
How It Works
You can check the status of your media files in two main ways:
- View the status icon directly on the media card in your Dashboard.
- Receive email notifications when the processing is complete.
Getting Started
To access this feature, log in to your Speak AI Dashboard.
Step-By-Step Guide
Dashboard View:
- Log in to your Speak AI Dashboard.
- Find your file in the ‘Recent Activity’ or a specific folder.
- Check Status Icon:
- Spinner: Indicates the file is currently processing or transcribing.
- Green Check: Shows that the process is completed successfully.
- Red Exclamation: Signifies that the process has failed.
- Detail View: Click on the file name. The status will be displayed prominently at the top left of the detail view (e.g., ‘Transcribing’, ‘Analyzing’).
Related Prompts/Features
- Email Notifications
- Webhook Events (
media.processed)
Pro Tips
Refresh the page if you’ve been waiting a while. While the status updates automatically, browser caching issues can sometimes occur.
Troubleshooting
Stuck Processing: If a file remains in ‘Processing’ for more than 30 minutes (for short files), please contact support.
0% Progress: Check your internet connection or firewall settings.
Next Steps
Ready to monitor your media files? Here’s what to do next:
- Login to your account and navigate to your Speak AI Dashboard.
- Upload a media file or select an existing one to observe its status.
- Familiarize yourself with the status icons to understand your file’s progress.
Need help? Contact our support team or check out our other guides.
Overview
Stay informed about the progress of your transcription requests without constant manual checks. This feature allows you to monitor your jobs in real-time, ensuring you know exactly when your transcriptions are ready.
Understanding the status of your transcription jobs helps you plan your workflow more effectively and ensures you can access your completed transcripts as soon as they are available.
How It Works
You can easily track the status of your transcription jobs through two main areas:
- The Recent Activity panel on your Dashboard.
- The status indicator within the Media Library.
Getting Started
To access this feature, go to your Dashboard or Media Library in your account.
Step-by-Step Guide
Follow these steps to monitor your transcription jobs:
- Recent Activity: On the main Dashboard, the right-hand panel displays ‘Recent Activity’. This section lists files that are currently ‘Processing’ or have been ‘Completed’.
- Library View: Navigate to ‘Explore’ or ‘My Media’. The ‘Status’ column will show a spinner icon for any jobs that are actively being processed.
- Notifications: To receive an immediate alert when a job finishes, ensure your Email Notifications are turned on in your Settings.
Pro Tips
For additional details, hover your mouse over the processing icon. You may see more specific information, such as “Transcoding” or “Transcribing”.
Troubleshooting
If you are not receiving email notifications:
- Check your Spam or Junk mail folder.
- Verify that your Notification Settings are correctly configured.
Next Steps
Ready to keep track of your transcriptions? Here’s what to do next:
- Login to your account and visit your Dashboard or Media Library.
- Monitor your active jobs to see their real-time status.
- Enable email notifications to receive instant alerts upon completion.
Need help? Contact our support team or check out our other guides.
Still stuck? Write to success@speakai.co or book a free consult.
Related: Transcription · Accuracy