---
title: "Status"
description: "Track processing on the media card in your dashboard, or have Speak AI email you the moment a transcript and its insights are ready."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.speakai.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Status

![A folder's media list with the Status column showing. All four recordings read Processed, next to their duration and the date each was created, and Type, Status and time range filters sit above the table with a Manage columns button on the right.](/help/media/transcription/transcription-status.jpg)
Every file carries its processing state with it, so you can see at a glance whether a transcript and
its insights are ready. Check it on the media card in your dashboard, or let Speak AI email you when
the file finishes.

## Where to check

- **Activity:** the right-hand panel of your [dashboard](https://app.speakai.co/dashboard).
  Its **Ongoing** tab lists the files still processing, and **Recent** lists the ones that
  have just finished.
- **Media library:** open **Explore Insights** or **Media** and read the **Status** column. A spinner
  means the file is still being worked on.
- **Detail view:** click the file name. The current step appears at the top left, for example
  "Transcribing" or "Analyzing". Speak names the stage it is on, as
  "(Stage 1/3) Preparing", "(Stage 2/3) Transcribing" or "(Stage 3/3) Analyzing insights".

## What the status icons mean

| Icon | Meaning |
| --- | --- |
| **Spinner** | The file is uploading, transcoding, transcribing or analyzing |
| **Green check** | Processing finished successfully |
| **Red exclamation** | Processing failed |

If a file shows the red exclamation, see
[Transcription troubleshooting](/help/troubleshoot/transcription/).

## Get an email when a file is ready

Speak AI can email you as soon as a file finishes processing, which is the easiest way to handle
long uploads. Turn the alerts on under
[Profile > Email Notifications](https://app.speakai.co/profile/notifications). If the emails do
not arrive, check your spam folder first, then confirm the setting is still on. See
[Email preferences](/help/account/email-preferences/).

## When a file looks stuck

Most files finish in a few minutes, so a 30-minute recording is usually done in under a minute. See
[Processing times](/help/transcription/processing-times/) for what slows a file down.

If a file is still processing after 30 minutes:

1. Refresh the page. The status updates on its own, but a cached page can show a stale value.
1. Re-transcribe the file from its options menu.
1. If it fails again, send us the file name and we will look into it.

A file that sits at zero progress usually points at the upload rather than the transcription. Check
your connection and any firewall or VPN between you and the app.

Still stuck? Write to success@speakai.co or [book a free consult](https://calendly.com/speak-ai/consult?utm_source=docs&utm_campaign=consult).

---
Related: [Transcription](/help/transcription/) · [Accuracy](/help/transcription/accuracy/)

Source: https://docs.speakai.co/help/transcription/status/index.mdx