Pairing codes let a Speak AI recorder app on a device connect to a specific recorder in your account and upload into it.

What are recorder pairing codes?

Pairing codes let a Speak AI native recorder app on a device connect to a specific recorder you have created in your account. When pairing codes are enabled, each new recorder you create automatically receives a unique 6-digit code. You enter that code in the native app to link it to the correct recorder and folder.

Enabling pairing codes in your account

Click your avatar or name and go to Account Preferences (path: /profile/preferences).
Find the Recorder Pairing Codes section.
Toggle the switch on. The preference saves automatically.

Once the toggle is on, any recorder you create from that point forward will have a pairing code generated for it automatically.

Finding the pairing code for a recorder

Open the recorder from the Surveys list in the left sidebar.
Go to the Share tab, then its Mobile App sub-tab.
Find the Record with the Speak Recorder app section. The 6-digit code sits under Pairing code.
Select the copy icon beside the code to copy it, then enter it in the recorder app on your device.

If no code is shown yet, click Generate Pairing Code to create one.

Rotating a pairing code

Click Generate New Code in the Pair a Device section. A confirmation dialog warns you that the current code will be invalidated, any device already paired will need to enter the new code to re-pair. Confirm to proceed.

Recorders created before the toggle was enabled

Recorders created before you turned on Recorder Pairing Codes will not have a code automatically. Open the recorder, go to the Share tab, and click Generate Pairing Code to add one.

The fastest way to reach us is the live chat in the app (the chat bubble in the bottom corner). You can also email success@speakai.co.

Want a hand setting this up? Book a free consult and we’ll do it together on your account.