AI Chat answers questions about your recordings: one file, a whole folder, or your entire library. Ask for summaries, themes, action items, or charts, and get answers grounded in your own transcripts. It also acts on your workspace: creating clips, renaming speakers, and running batch analysis across a folder. Save the prompts your team uses so everyone analyzes the same way, choose your model, attach files for context, and connect your other tools so the assistant can use them mid-conversation.
Use AI Chat in Speak AI
Step 1: Visit An Individual File
When you are viewing any individual file in Speak, all you have to do is select the “Prompt” button.
Step 2: Select Your Desired Prompt
A modal will pop up that enables you to use pre-defined prompts to instantly and magically get valuable written answers.
Here are the currently available prompts:
- Create a SWOT Analysis
- Give me the top action items
- Create a bullet point list summary
- Tell me the key issues that were left unresolved
- Tell me what questions were asked
Step 2: Create Or Select Your Desired Prompt
A modal will pop up so you can use the suggested prompts we shared above to instantly and magically get your answers.
If you have the prompts you want to create, select “Custom Prompt” from the dropdown, and another text box will open that gives you 100 characters where you can ask anything you want of your data.
Watch the video tutorial here:
AI Chat: Ask AI Anything About Your Recordings
What is AI Chat?
AI Chat is Speak AI’s built-in conversational AI that lets you interact with your recordings. Ask questions, get summaries, create clips, rename speakers, generate charts, and more. It works with your choice of AI model: Claude, GPT, or Gemini.
AI models available
You can choose which AI powers your chat:
- Claude (Anthropic) - Claude Sonnet 4.6
- GPT (OpenAI) - GPT-5.1 and GPT-4o
- Gemini (Google) - Gemini 2.5 Flash and 2.0 Flash
Your default model depends on your plan. Free Trial users start with Gemini. You can change your preferred model in your account preferences.
What you can do with AI Chat
Ask questions about your content
- “What are the key takeaways from this meeting?”
- “List all action items with owners”
- “What did they say about pricing?”
- “Summarize the main points in 5 bullet points”
- “What questions were asked during the interview?”
Create clips
Extract specific portions of your recording:
- “Create a clip from 0:30 to 1:45”
- “Cut the section between 2 minutes and 5 minutes”
- “Make a 30-second clip starting at 1:00”
Edit speakers and transcripts
- “Change Speaker 1 to John Smith”
- “Rename Speaker A to Sarah and Speaker B to Mike”
- “Replace ‘gonna’ with ‘going to’ throughout”
- “Remove all instances of ‘um’”
Export transcripts
- “Export this transcript as PDF”
- “Download as a Word document”
- “Export as TXT without timestamps”
Search across files (at folder level)
- “How many files are in this folder?”
- “Show files from last week”
- “Find all files tagged ‘interview’”
- “Find files where Gender is Male”
Generate charts (at folder level)
- “Create a pie chart of gender distribution”
- “Show a bar chart of files by category”
- “Generate a doughnut chart of sentiment across files”
File level vs folder level
AI Chat works differently depending on where you open it:
On a specific file: All tools available. Create clips, rename speakers, edit transcript text, export, and ask questions about that specific recording.
On a folder: Search across all files, generate charts, export multiple files, and ask cross-file questions. You can also use “Run on Each File” to process the same prompt across every file in the folder individually.
Prompt templates
Not sure what to ask? Speak AI includes 20+ pre-built prompt templates organized by use case:
- Customer Feedback Synthesis
- Key Themes Identification
- Comprehensive Meeting Overview
- Customer Pain Points Identification
- Follow-Up Strategy Planner
- Strategic Insights Extraction
- And many more
Access templates from the prompt library icon in the chat interface.
Usage
AI Chat usage is measured in characters. The Individual plan includes 10M characters per month. The Team plan includes 25M. You can see your remaining balance in your dashboard. The rate limit is 15 requests per minute.
For the complete list of chat commands, see our AI Chat Prompts Guide.
What the Speak AI Assistant can do
What the AI assistant can do
The AI Chat panel in Speak AI does more than answer questions about your recordings. It can also act on your workspace using the same tools the Speak AI platform exposes: creating folders, managing recorders, toggling automations, building embeds, updating media metadata, and more. When you make a request, the assistant picks the right tool and runs it on your behalf.
You can watch it work in real time. Each step the assistant takes (searching your library, calling a tool, thinking through a plan) appears as a collapsible card in the chat so you always know what is happening.
Clarifying questions
When a request is ambiguous, the assistant may pause and ask you a clarifying question before it acts. You will see a blue card in the chat with a question and, where applicable, suggested answer options you can tap. You can also type a free-text reply or skip the question to let the assistant proceed with its best guess.
Confirmation before destructive actions
Actions that cannot be undone, such as deleting media or bulk-removing items, are gated behind an explicit confirmation step. The assistant pauses and shows you exactly what it is about to do. You choose Confirm to proceed or Cancel to stop. Nothing is deleted until you approve it.
Agent modes
Depending on the nature of your request, the assistant operates in one of several modes: help (answering questions), task (performing workspace actions), research (synthesizing information across recordings), or sales. The active mode is shown as a small badge next to the chat title so you know how the assistant is approaching your request.
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The fastest way to reach us is the live chat in the app (the chat bubble in the bottom corner). You can also email success@speakai.co.
AI Chat FAQ
Do I get AI Chat in my free trial?
Yes. Your 7-day free trial includes AI Chat so you can try it out.
How is AI Chat usage calculated?
AI Chat usage is based on how much text is processed: the transcript text sent to the model (including speaker names and timestamps) plus the response generated. On credit-based plans this is deducted from your plan’s credits; on older character-based plans it counts toward your monthly AI Chat characters.
You can see your usage under Settings > Billing > Usage (open the profile menu at the bottom-left of the sidebar).
Does usage count if my prompt fails?
No. If an AI Chat prompt fails to generate an output, those characters are not counted.
How much AI Chat do I get?
Your plan includes a pool of credits you can spend on AI Chat (or, on older plans, a monthly allowance of AI Chat characters). For current amounts, see speakai.co/pricing.
Does unused AI Chat roll over?
No. Your plan’s credits (or characters) reset at the start of each billing cycle and do not roll over. A separate Speak Credit balance you top up yourself never expires.
What if my prompt takes a long time?
For large files, AI processing may take a few minutes. If a prompt takes more than 10 minutes, you can delete it and re-run it at no additional cost.
Which AI models can I use?
AI Chat supports leading models from multiple providers, including Anthropic (Claude), OpenAI (GPT), and Google (Gemini), each shown with its provider logo in the model picker. Speak routes each task to a strong default model, and you can choose your preferred one.
On the free tier, premium models are locked (shown with a lock icon and an upgrade prompt) and you use the available free model. Upgrade to unlock the full model selection.
What is the rate limit?
15 AI Chat requests per minute. If you need higher limits for enterprise use, contact our team.
Evaluating AI analysis for a team? Book a demo and ask AI Chat about your own recordings.