You choose which Speak AI alerts you get and where they arrive: by email, in your browser, or on your phone. Marketing email is separate, and every marketing email has its own unsubscribe link.
Change your preferences in your profile
Go to Profile > Notifications. Each row is an event, such as Analyzed Media or Recording Submission, and the columns are Email, Web and Mobile. Turn a switch off to stop that alert on that channel. Each switch saves as soon as you change it.
For example, to stop the email about recording submissions, turn off the Email switch on the Recording Submission row.
Choose where each alert arrives
- Email keeps the choice you already had.
- Web and Mobile start off. Turn them on for the events you want in your browser or on your phone.
- Web: web notifications need permission in each browser. Use Enable on this browser at the top of the page in every browser you want to use.
- Mobile: you need the Speak AI app on your phone, signed in. The app asks for permission to send notifications when you turn on a Mobile switch.
- Meeting reminders (in the Meetings group) notify you 2 minutes before a meeting with a link on your calendar. They have Web and Mobile switches only, with no email. The Speak AI Mac app has its own meeting reminders switch in its Settings.
- Credit Alerts and Prompt Completed are email only.
Unsubscribe from a marketing email
Every marketing email has an Unsubscribe or Manage Preferences link at the bottom. Clicking it stops that type of email without touching the rest of your settings.
Emails you keep receiving either way
Transactional email such as password resets and invoice notifications is not part of the marketing categories. Those messages carry account security and billing information, so they keep arriving while your account is open.
If emails keep arriving after you unsubscribe
Changes can take 24 to 48 hours to apply across every system, so a message already queued may still land. If you are still getting an email a few days later, send us a message and we will check it.
Still stuck? Write to success@speakai.co or book a free consult.
Related: Account · Notifications