You choose which emails Speak AI sends you. Turn off the categories you do not want, such as product updates or the newsletter, and keep the ones tied to your account.
Change your preferences in your profile
Go to Profile > Email Notifications, uncheck any category you no longer want, and save. This is also where you control alerts for your own work, for example recording submission notifications.
Unsubscribe from a marketing email
Every marketing email has an Unsubscribe or Manage Preferences link at the bottom. Clicking it stops that type of email without touching the rest of your settings.
Emails you keep receiving either way
Transactional email such as password resets and invoice notifications is not part of the marketing categories. Those messages carry account security and billing information, so they keep arriving while your account is open.
If emails keep arriving after you unsubscribe
Changes can take 24 to 48 hours to apply across every system, so a message already queued may still land. If you are still getting an email a few days later, send us a message and we will check it.
Still stuck? Write to success@speakai.co or book a free consult.
Related: Account · Notifications