Open a transcribed file and click into the transcript to start editing. You can correct wording,
split and merge paragraphs, and relabel speakers. Every change saves back to the transcript that
search, insights and AI Chat read from, so a fix you make once carries through the rest of the
product. Click any sentence to move the player to that point and check the audio as you read.
Keyboard shortcuts
While you are editing the transcript:
| Shortcut | What it does |
|---|---|
| Click on text | Start editing that section |
| Click any sentence | Jump the player to that point |
| Enter | Split into a new paragraph at the cursor |
| Tab | Jump to the next sentence |
| Cmd/Ctrl + J | Merge the paragraph into the one above |
| Cmd/Ctrl + Shift + D | Duplicate the paragraph |
| Cmd/Ctrl + Z | Undo |
| Cmd/Ctrl + Y or Cmd/Ctrl + Shift + Z | Redo |
| Cmd/Ctrl + F | Find text in the transcript |
| Cmd/Ctrl + S | Save your changes |
| Esc | Exit full-screen view |
When the speaker menu is open:
| Shortcut | What it does |
|---|---|
| Up and Down arrows | Move through the speaker suggestions |
| Enter | Confirm the highlighted speaker name |
| Esc | Close the speaker menu |
Fixing the same mistake everywhere
For a recurring error, such as a name the engine misheard, press Cmd/Ctrl + F and step through each instance. For a change that runs the length of the file, ask AI Chat instead: “Replace ‘gonna’ with ‘going to’” or “Change Speaker 1 to John Smith”.
Relabel the speakers before you start on the wording. A transcript with real names is easier to follow while you work, and it makes later questions like “What did John say about the budget?” answerable. See Speaker identification.
Insights beside the transcript
The panel to the right of the transcript shows what Speak AI found in the text. It is split into tabs, so select the one you want:
- Insights: the narrative summary of the file
- Keywords: the keywords and entities detected, including brands, people and locations
- Sentiment: positive and negative highlights
- Speakers: who spoke, and for how long. See Speaker identification.
- Fields: structured values saved against the file. See Custom categories.
- Clips: the clips you have cut from this file
Files captured through a recorder get an extra Survey tab holding the respondent’s answers.
Following the audio while you read
- Click any word to move playback to that point.
- Turn on auto-scroll to keep the current line in view during playback.
- Use the search bar to find a term and step through each occurrence.
Want a hand setting this up? Book a free consult and we’ll do it together on your account.
Related: Transcription · Accuracy