Export a single recording or a whole folder of them, and choose the file type and what travels with it: speaker names, timestamps, insight visualizations, and redacted personal information.
Export a single file
Open the file and select Export, in the tab to the right of Sentiment. A modal opens where you set the format and the options.
Every account can export these:
- TXT
- SRT
- Original file
The Premium Export Add-On unlocks the rest:
- Word
- TXT
- SRT
- VTT
- CSV
- JSON
Before you download, choose what to include:
- Speaker names
- Timestamps
- Insight visualizations
- Redacted personally identifiable information (PII)
Select Export when the selection looks right. Rendering takes a moment, so wait for the spinner to stop and the success notification to appear. The download then starts in your browser.
To get the audio or video itself rather than a transcript, choose Source file instead of a document format.
Export a folder of files at once
Bulk export comes with access to Bulk Edit. With it, you can download every file in a folder in one pass.
- Open the folder holding the files, from your folder list.
- Select the files you want. Use the checkbox at the top of the left column to take every file on the page, and raise the items per page setting first if you want more of them on one page.
- Select Export in the top right.
- Pick a format: Word, PDF, TXT, SRT, VTT, CSV, or JSON.
- Choose whether to include speaker names, timestamps, insight visualizations, and PII redaction.
- Select Export All.
The more files you select, the longer the render takes. Wait for the spinner to stop and the success notification to appear, and the files download through your browser.
If anything goes wrong along the way, send us a message.
Want a hand setting this up? Book a free consult and we’ll do it together on your account.
Related: Exports · Insight data