When someone submits a recording to one of your recorders, Speak AI can email you and the teammates you choose. You set this per recorder, so each recorder notifies its own group.
Turn notifications on for a recorder
- Open the recorder and go to its Settings tab.
- In the Notifications section, turn on Upload notification (“Send notification when survey is completed”).
- Under Notify team members, select the teammates who should get the email.
- Save your settings.
You can also switch this on while creating a recorder, with the Notify your team on every upload toggle.
Control whether you get the email
Your own alerts come from your profile, not the recorder. Go to Profile > Email Notifications and check that Recording Submission (“Get notified when a recording is submitted”) is on.
The two settings work independently. Teammates you select on a recorder are notified on every submission even if you have turned your own submission emails off. Your personal setting only controls whether you receive the email.
The fastest way to reach us is the live chat in the app (the chat bubble in the bottom corner). You can also email success@speakai.co.
Want a hand setting this up? Book a free consult and we’ll do it together on your account.
Related: Account · Email preferences · Recorder