Your saved cards live on the Payment Methods tab of the Payment & Invoices page. Speak AI charges the card you have on file for subscriptions and for any usage beyond your plan.
Add a card
- Go to your Payment & Invoices page.
- Click Add Card.
- Fill out your card details and click Add.
Switch to a different card
Add the new card first, then remove the old one. Click Add Card, enter the new details, and once the new card shows in the list, click the delete icon next to the card you no longer want.
If your card is declined
See payment troubleshooting for the common reasons a charge fails and what to do about each one.
Add credit instead
To top up your prepaid balance rather than change a card, use Reload your credit on the same page. See credits and usage for how that balance is spent.
Still stuck? Write to success@speakai.co or book a free consult.
Related: Account · Credits and usage · Invoices and receipts