---
title: "Email preferences"
description: "Change which Speak AI emails you receive, or stop marketing email entirely, from the notification settings in your profile."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.speakai.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Email preferences

You choose which emails Speak AI sends you. Turn off the categories you do not want, such as
product updates or the newsletter, and keep the ones tied to your account.

## Change your preferences in your profile

Go to [Profile > Email Notifications](https://app.speakai.co/profile/notifications), uncheck any
category you no longer want, and save. This is also where you control alerts for your own work, for
example [recording submission notifications](/help/account/notifications/).

## Unsubscribe from a marketing email

Every marketing email has an **Unsubscribe** or **Manage Preferences** link at the bottom. Clicking
it stops that type of email without touching the rest of your settings.

## Emails you keep receiving either way

Transactional email such as password resets and invoice notifications is not part of the marketing
categories. Those messages carry account security and billing information, so they keep arriving
while your account is open.

## If emails keep arriving after you unsubscribe

Changes can take 24 to 48 hours to apply across every system, so a message already queued may still
land. If you are still getting an email a few days later, send us a message and we will check it.

Still stuck? Write to success@speakai.co or [book a free consult](https://calendly.com/speak-ai/consult?utm_source=docs&utm_campaign=consult).

---
Related: [Account](/help/account/) · [Notifications](/help/account/notifications/)

Source: https://docs.speakai.co/help/account/email-preferences/index.mdx