---
title: "Sub-processors"
description: "The third parties that process customer data on behalf of Speak AI, what each one does and where it processes data."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.speakai.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Sub-processors

Speak AI uses the sub-processors below to deliver the service. We never train models on customer
content: customer content is sent to AI providers only to process your request and return the
result, and those providers are used on no-training API terms.

## Infrastructure

| Sub-processor | Purpose | Processing location |
|---|---|---|
| Amazon Web Services | Hosting, file storage, AWS Transcribe | Canada (ca-central-1); certain workloads in us-east-1 |
| MongoDB Atlas | Database | Canada Central |

## AI, transcription and translation

| Sub-processor | Purpose | Processing location |
|---|---|---|
| OpenAI | Large language model and speech, on no-training API terms | USA |
| Anthropic | Large language model, no-training | USA |
| Google Gemini | Large language model and translation, no-training | USA |
| Deepgram | Transcription | USA |
| AssemblyAI | Transcription | USA |
| Microsoft Azure Speech | Transcription | USA |

## Voice agents

These apply only if you use Speak voice agents.

| Sub-processor | Purpose | Processing location |
|---|---|---|
| LiveKit | Voice agent | USA |
| ElevenLabs | Voice agent | USA |
| Twilio | Voice agent | USA |

## Changes to this list

Customers under a data processing agreement (DPA) receive 30 days' notice of new sub-processors.
For questions, contact [success@speakai.co](mailto:success@speakai.co).

---
Related: [Third-party data privacy policy](/help/security/policies/third-party-data-privacy/) ·
[Security](/help/security/)

Source: https://docs.speakai.co/help/security/sub-processors/index.mdx