---
title: "Acceptable use policy"
description: "What customers and staff may and may not do with Speak AI systems, accounts and data."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.speakai.co/llms.txt
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# Acceptable use policy

**1. Purpose** <br /><br />This Acceptable Use Policy (AUP) outlines the responsible use of Speak AI Inc.’s information systems, networks, and assets to protect company resources, ensure compliance, and prevent misuse.

**2. Scope** <br /><br />This policy applies to all employees, contractors, third-party vendors, and any individuals granted access to Speak AI Inc.'s systems, devices, applications, and data.

**3. Acceptable Use Guidelines**

**3.1 General Responsibilities**

- Users must act responsibly and ethically when accessing company systems.
- Company resources must be used for business purposes only unless otherwise authorized.
- Any activity that jeopardizes the security, integrity, or availability of Speak AI’s systems is strictly prohibited.

**3.2 Data Protection & Confidentiality**

- Users must comply with the **Data Classification Policy** regarding handling sensitive information.
- Personally identifiable information (PII) and customer data must be protected and not shared outside authorized personnel.
- Data encryption must be used where applicable.

**3.3 Network & System Security**

- Users must not bypass security controls, such as firewalls, VPNs, or access restrictions.
- Unauthorized scanning, monitoring, or tampering with networks, servers, or data is strictly prohibited.
- Personal devices used for company purposes must comply with security requirements outlined in the **Remote Network Access Policy**.

**3.4 Email & Communication Guidelines**

- Emails must be used for professional communication; phishing or social engineering attempts should be reported immediately.
- Unsolicited bulk emails (spam), harassment, or offensive content transmission is prohibited.
- Users must not impersonate others or misrepresent Speak AI in any way.

**3.5 Internet & Software Usage**

- Users must not access, download, or distribute illegal, offensive, or unauthorized content.
- Only approved and licensed software may be installed on Speak AI systems.
- The use of personal cloud storage or unauthorized file-sharing services is prohibited.

**3.6 Physical & Endpoint Security**

- Devices must be locked when unattended to prevent unauthorized access.
- Lost or stolen devices must be reported immediately to **success@speakai.co**.
- Company-issued devices must only be used by authorized users.

**4. Prohibited Activities**

- Attempting unauthorized access to systems or data.
- Engaging in fraudulent or illegal activities.
- Disabling or circumventing security controls.
- Using company resources for personal gain without authorization.

**5. Monitoring & Enforcement**

- Speak AI reserves the right to monitor system usage to ensure compliance.
- Violations may result in disciplinary action, including termination of access or employment.
- Users must report suspected violations to **success@speakai.co**.

**6. References & Supporting Documents**

- Speak AI **Data Classification Policy**: [/help/security/policies/data-classification/](/help/security/policies/data-classification/)
- Speak AI **Remote Network Access Policy**: [/help/security/policies/remote-network-access/](/help/security/policies/remote-network-access/)
- Speak AI **Encryption Policy**: [/help/security/policies/encryption/](/help/security/policies/encryption/)

**7. Contact Information** For any questions regarding this policy, contact **success@speakai.co**.

***

This policy will be reviewed periodically to align with best practices and compliance requirements.

Source: https://docs.speakai.co/help/security/policies/acceptable-use/index.mdx