---
title: "Microphone and camera permissions"
description: "Grant browser access to the microphone and camera so the embeddable recorder can capture audio and video from your visitors."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.speakai.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Microphone and camera permissions


### Desktop

1. Open Chrome.
1. Click the three-dot menu in the top right and select **Settings**.
1. Go to **Privacy and security** > **Site settings**.
1. Click either **Camera** or **Microphone**.
1. Under Permissions, review your blocked and allowed sites.
1. If Speak AI is under "Blocked," select it and change to **Allow**.
1. Reload the page for changes to take effect.

***

### Chrome Pop-Up Method (Quick)

1. When prompted by Chrome, click **Allow** for camera and microphone access in the pop-up under the address bar.
1. If you don't see the pop-up, you can follow the steps in the desktop section above.

***

### Android

1. Open Chrome and visit the Speak AI website.
1. Tap the lock icon beside the address bar.
1. Tap **Site settings**.
1. Under the Permissions section, tap **Camera** or **Microphone** and select **Allow**.
1. Refresh the page.

***

### iOS (iPhone/iPad)

1. Open the Chrome app, go to the Speak AI website.
1. When prompted, tap **Allow** for camera/microphone.
1. If previously denied, go to device **Settings** > scroll to **Chrome** > enable **Camera** and **Microphone** permissions.

***

### Desktop

1. Open Firefox and go to the Speak AI site.
1. When prompted, you can click **Allow** in the pop-up to enable the camera/microphone.
1. To manually adjust permissions:
   * Click the padlock icon in the address bar.
   * Click the right arrow for **More information**.
   * In the **Permissions** tab, set **Camera** and **Microphone** to **Allow**.
1. Alternatively, go to Firefox menu > **Settings** > **Privacy & Security** > **Permissions** to manage global defaults.
1. Reload the page after making changes.

### Mobile

1. Visit Speak AI in Firefox Mobile.
1. When prompted, you can tap **Allow**.
1. If previously denied, go into the browser's **Settings** > **Site permissions** > find Speak AI, and enable **Camera/Microphone**.

***

### Mac (Desktop)

1. Open Safari and go to Speak AI.
1. Click **Safari** in the top menu > **Settings** (or **Preferences**).
1. Navigate to the **Websites** tab.
1. Click **Camera** and **Microphone** in the sidebar.
1. Besides Speak AI, set to **Allow**.
1. Restart Safari for the settings to take effect.

### iPhone/iPad

1. Visit Speak AI in Safari.
1. When prompted, tap **Allow** for camera/microphone access.
1. If you do not get the prompt or previously denied, tap the " a " in the address bar > **Website Settings**.
1. Find **Camera/Microphone** and select **Allow**.
1. To manage app-level permissions: Go to iOS **Settings** > **Safari** > **Camera/Microphone** and allow as needed.

***

## For Edge, Opera, Vivaldi

- Follow steps similar to Chrome: Go to **Settings** > **Site Settings** > **Camera/Microphone**, and adjust for Speak AI.
- On mobile, permissions are often within the app settings or via the address bar security icon.

## Troubleshooting and Tips

- Always reload the page after changing permissions.
- If you use a managed device (school/work), you may need admin help to adjust permissions.
- If using an IFrame, ensure both parent/embedded domains have permissions set to **Allow**.
- Sometimes, clearing the browser’s cache or restarting your device helps if changes do not apply.
- On mobile browsers, check both browser and device settings for app-level permissions.

***

## Quick Links

- [Google Chrome Camera/Mic Permissions Guide (Official)](https://support.google.com/chrome/answer/2693767?hl=en&co=GENIE.Platform=Desktop)
- [Mozilla Firefox Camera/Mic Permissions Guide (Official)](https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions)
- [Safari, Enabling Camera/Mic (Apple Support)](https://help.doxy.me/en/articles/836274-camera-and-microphone-permission-safari)

Ensuring these permissions are active will allow Speak AI to access your camera and microphone for a smooth audio and video recording experience. If you still have trouble after following these steps, consult your device’s specific support resources or contact Speak AI support for further assistance.

## Overview

To use the embedded video and audio recorder, your browser needs permission to access your camera and microphone. This ensures you can easily capture media directly within our platform.

If you've accidentally denied these permissions, don't worry. You can quickly re-enable them to start recording.

## How It Works

The recorder relies on your browser's built-in media capabilities. When you first try to use it, your browser will prompt you to grant access to your camera and microphone. If this access is blocked, the recorder won't be able to capture any audio or video.

## Getting Started

When the recorder loads for the first time, your browser will display a popup asking for permission to use your camera and microphone. Click **Allow** to grant access.

If you previously denied these permissions, follow these steps:

- Click the **Lock icon** or **Settings icon** located in your browser's address bar, next to the website URL.
- Find the settings for **Camera** and **Microphone**.
- Change the permission from **Block** to **Allow** or **Ask**.
- **Refresh the page** for these changes to take effect.

## Configuration

For the media recorder to function correctly, ensure your website is served over **HTTPS**. Most modern browsers require a secure connection to access camera and microphone features for user privacy and security.

## Next Steps

Ready to start recording?

- **Ensure your browser permissions are set to "Allow"** for camera and microphone access.
- **Refresh the page** if you've just updated your browser settings.
- **Try out the recorder** to capture your first video or audio clip.

If you encounter any issues, please contact our support team for assistance.

Still stuck? Write to success@speakai.co or [book a free consult](https://calendly.com/speak-ai/consult?utm_source=docs&utm_campaign=consult).

---
Related: [Embeddable recorder](/help/recorder/) · [Browser support](/help/recorder/browser-support/)

Source: https://docs.speakai.co/help/recorder/permissions/index.mdx