---
title: "Comment on a transcript"
description: "Start comment threads on a passage of a transcript or on the whole file, reply, resolve and reopen threads, and see what happens to comments when the transcript changes."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.speakai.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Comment on a transcript

Comments let your team discuss a recording where it happens. Put a comment on a passage of the
transcript to ask about those exact words, or on the whole file for a note about the recording as a
whole. Teammates reply in a thread, and you resolve the thread when the question is settled.

![The Inbound Discovery call open with the Comments tab selected and the filter set to Open. Two comment threads are listed: one at 01:02 reading Good quote for the research retrieval problem, and one at 05:59 reading Follow up with pricing for a team of three. Each has a Reply box, a Reply button and a Resolve button, and Comment on whole file sits at the bottom. The commented 01:02 passage is highlighted in the transcript with a comment count badge.](/help/media/insights/insights-comments.jpg)

Anyone who can open a file can read its comments. To mark a passage so it can be found and counted
later, use [labels](/help/insights/labels/).

## Comment on a passage

1. Open a transcribed file.
1. Select the words you want to comment on.
1. Click **Comment** in the toolbar above your selection. You can also right-click the selection and
   choose **Add comment**, or press **Cmd/Ctrl + Shift + M**.
1. Write your comment and post it.

Commented words are underlined, and a comment badge in the right margin shows where the thread
sits. Click either one to open the thread.

You can also link a comment to a labelled passage, so the discussion stays with the label it is
about.

## Comment on the whole file

Open the **Comments** tab in the panel to the right of the transcript and write your comment there
without selecting any words. File comments are not tied to any passage, so they never need review
when the transcript changes.

## Reply, resolve and reopen

- **Reply** to add to a thread. Replies go one level deep: you reply to the thread, not to another
  reply.
- **Resolve** a thread when it is settled. Resolved threads stay in the **Comments** tab, so you can
  read them later.
- **Reopen** a resolved thread if the question comes back.

When someone replies to a thread you started, you get an in-app notification that opens the
**Comments** tab. See [replies to your comments](/help/account/notifications/#replies-to-your-comments).

The **Comments** tab lists every thread on the file. Filter it to open threads, resolved threads, or
comments on the whole file.

## Edit or delete a comment

You can always edit and delete your own comments. Only the author can edit a comment.

Deleting the first comment of a thread that already has replies leaves an empty placeholder in its
place, so the replies still make sense.

## Who can do what

Admins set comment permissions for each person in [Team](https://app.speakai.co/useradmin/team), in
the **Comments** section of the permissions grid. Owners can do everything.

| Permission | Lets someone | Admins by default | Members by default |
| --- | --- | --- | --- |
| **Create** | Start threads and reply | Yes | Yes |
| **Update** | Resolve and reopen threads | Yes | Yes |
| **Delete** | Delete other people's comments | Yes | No |

Reading comments needs no permission, and nobody needs a permission to edit or delete their own
comments.

## When you edit a transcript

Comments on a passage follow their words when the transcript is
[edited](/help/transcription/editing/), the same way labels do. If the words changed too much to
follow, the comment is marked as needing review and Speak AI suggests where it belongs now. Nothing
is deleted. See [When you edit a transcript](/help/insights/labels/#when-you-edit-a-transcript) for
the details.

## Comments on the transcript

Open comments are always underlined on the transcript. Click an underline to open its thread in the
**Comments** tab. Resolved comments are not underlined; find them under **Resolved** in that tab.

---
Related: [Comments on a share link](/help/dashboards/sharing/#add-a-comment-from-a-share-link) · [Labels](/help/insights/labels/) · [Editing](/help/transcription/editing/) · [Notifications](/help/account/notifications/)

Source: https://docs.speakai.co/help/insights/comments/index.mdx