---
title: "Data deletion"
description: "Deleted files enter a 7-day soft-delete window before permanent removal. Covers file deletion, account deletion and what is retained."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.speakai.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Data deletion

## Deleting individual files

When you delete a media file, transcript, or text note:

1. The file enters a **7-day soft delete** period
1. During this period, the file can be recovered if needed
1. After 7 days, the file is **permanently deleted** from our servers

To delete a file, open it and select **Delete** from the actions menu, or select multiple files in a folder and use the bulk delete option.

## Deleting your account

To permanently delete your entire account and all associated data:

1. Go to [Settings > Data Management](https://app.speakai.co/profile/data)
1. Click **Delete Account**
1. Confirm the deletion

This action is **irreversible**. All your media files, transcripts, analysis data, and account settings will be permanently removed. We recommend exporting any data you want to keep before deleting.

## What gets deleted

- The original audio/video file
- The transcript text
- All AI analysis results (insights, sentiment, keywords)
- AI Chat conversation history for that file
- Any clips created from the file

## Do you train AI on my data?

**No.** Speak AI does not use your data to train AI models unless you explicitly instruct us to. Your content remains private and is only processed for the features you use.

## Data residency

Speak AI data centers are located in Canada Central and North United States regions. Enterprise customers can request specific data storage locations. For details, see our [security overview](/help/security/).

Evaluating Speak AI for a team? [Book a demo and see your own recordings analyzed](https://calendly.com/speak-ai/demo?utm_source=docs&utm_campaign=book-demo).

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Related: [Account](/help/account/) · [Affiliate program](/help/account/affiliate-program/)

Source: https://docs.speakai.co/help/account/data-deletion/index.mdx